Such a reduction would require adjusting the configuration file within each customer's modem to temporarily reduce the maximum transmission speed that that modem was capable of performing—for example, by reducing its incoming capability from 7 Mbps to 1 Mbps.
However, according to providers the GAO spoke with for its report, such reductions could violate the agreed-upon customer service levels for which customers have paid. In the end the GAO said that technically feasible options would likely require a government directive.
Some of the GAO's other conclusions included:
•Voluntary actions taken by the general public could have significant potential to reduce the surges in traffic loads that residential users may experience during a pandemic. For example, the general public could be asked to limit video streaming, gaming, and peer-to-peer and other bandwidth-intensive applications during daytime work hours.
•Shutting down specific Internet sites would also reduce congestion, although the GAO said many industry players expressed concerns about the feasibility of such an approach. Overall Internet congestion could be reduced if Web sites that accounted for significant amounts of traffic—such as those with video streaming—were shut down during a pandemic.
•Providers could help reduce the potential for a pandemic to cause Internet congestion by ongoing expansions of their networks' capacities. Some providers are upgrading their networks by moving to higher capacity modems or fiber-to-the-home systems. For example, some cable providers are introducing a network specification that will increase the down load capacity of residential networks from the 38 Mbps to about 152 to 155 Mbps.
•Until DHS develops an effective response strategy, coordinates with federal and other partners on actions to take, determines whether sufficient authorities to act exist or are sought, and evaluates the need for a public campaign, employees in critical sectors of the nation's economy, including those in financial services, might not be able to effectively telework or otherwise communicate or transmit data over the Internet during a pandemic.
source
Voluntary actions taken by the general public could have significant potential to reduce the surges in traffic loads that residential users may experience during a pandemic. For example, the general public could be asked to limit video streaming, gaming, and peer-to-peer and other bandwidth-intensive applications during daytime work hours.
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